INFORMATION WE COLLECT

When you request a quote, contact us, book a service or use our website, we may collect information you provide such as your name, phone number, email address, vehicle information, service interests, appointment details and messages or photos you choose to send.

HOW WE USE INFORMATION

We use this information to respond to inquiries, provide quotes, schedule and perform services, communicate about appointments, provide customer support, maintain business records and improve our services and website.

WEBSITE ANALYTICS & ADVERTISING

Our website uses technologies such as cookies and measurement tools, including Google Analytics and Google Ads, to understand website activity, measure advertising performance and improve our marketing. These services may collect device, browser and interaction information according to their own privacy practices.

SHARING INFORMATION

We may share information with service providers that help us operate our website, communications, scheduling, payments, analytics or advertising. We do not sell personal information for money. We may also disclose information when required by law or when reasonably necessary to protect our business, customers or legal rights.

DATA SECURITY & RETENTION

We use reasonable measures intended to protect information in our possession. No internet transmission or storage method can be guaranteed to be completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy and to meet business or legal obligations.

YOUR CHOICES

You may contact us to ask about personal information you have provided to us or to request that we update or delete it, subject to applicable legal and business-record requirements. You can also manage cookies and similar technologies through your browser settings.

THIRD-PARTY SERVICES

Our website may link to third-party booking, payment or other services. Their handling of information is governed by their own privacy policies.

CONTACT US

Questions about this policy can be sent to HQ Auto Lab at hqautolab@gmail.com, by phone at 954-228-9643, or by mail at 621 SW 21st Terrace #8, Fort Lauderdale, FL 33312.